Pholo Data Deletion

You control the data associated with your PHOLO account.

Disconnect a Social Account

You may disconnect Instagram, TikTok, YouTube, Facebook, or Twitch from PHOLO at any time through your connected-account settings.

Disconnecting a platform prevents PHOLO from performing future synchronization for that account.

You may also revoke PHOLO's authorization directly through the applicable social platform's account or security settings.

Delete Your PHOLO Account

To permanently delete your PHOLO account:

  1. Open PHOLO.

  2. Go to Profile → Settings → Account.

  3. Select Delete Account.

  4. Confirm the deletion request.

Deleting your PHOLO account will initiate deletion of personal information, connected-account credentials, and social-platform data associated with your account from PHOLO's active systems.

Some limited information may be retained where required by law, necessary for security or fraud prevention, or temporarily present in backups until those backups expire through their normal retention cycle.

Request Deletion Manually

If you cannot access your PHOLO account, submit a deletion request through our Support page using the email address associated with your PHOLO account.

We may need to verify your identity before processing the request to protect your account from unauthorized deletion.